Zoko: WhatsApp Commerce
Best for: Sales, marketing, and support over official WhatsApp API
Key Features:
- Broadcast messages (marketing campaigns)
- Abandoned cart recovery via WhatsApp
- Official WhatsApp Business API support
- Shared team inbox with automation
🔗 https://apps.shopify.com/zoko
Interakt – WhatsApp for Shopify
Best for: Small to medium businesses looking for affordable WhatsApp integration
Key Features:
- Official WhatsApp Business API access
- Auto messages for COD confirmation, order updates
- Cart recovery and marketing automation
- CRM integration
🔗 https://apps.shopify.com/interakt
WhatsApp Chat + Cart Recovery by SuperLemon
Best for: Basic chat & cart recovery via WhatsApp
Key Features:
- WhatsApp chat widget
- Automated abandoned cart messages
- Order confirmation and shipping updates
- Manual broadcasts (for Pro users)
🔗 https://apps.shopify.com/whatsapp-chat-button
DelightChat – WhatsApp Support & Marketing
Best for: DTC brands and support teams
Key Features:
- Shared WhatsApp inbox for teams
- WhatsApp campaigns and order automation
- Supports official WhatsApp API
- Integrates with Instagram, Facebook, Email
🔗 https://apps.shopify.com/delightchat
WATI – WhatsApp Team Inbox & Automation
Best for: Scalable WhatsApp customer support & automation
Key Features:
- Multi-agent WhatsApp inbox
- Automated order updates & reminders
- Template messages, flows, bot support
- CRM & chatbot features
🔗 https://apps.shopify.com/wati
Tips Before Choosing:
- Verify if you need the official WhatsApp Business API.
- Check broadcast limits – Meta restricts unapproved bulk messaging.
- Choose based on team size, volume of messages, and budget.
